How can we help you?

Use the support form for account help, moderation concerns, profile visibility questions, or technical issues. We keep the support flow simple so the right request reaches the right team quickly.

Open Support Form Join Now

In-App Support

Submit tickets directly from the app for the fastest resolution path.

Open Form

Report Abuse

If something feels suspicious, block and report from the profile page right away.

Available on Profiles

Email Support

For privacy requests or detailed account questions.

support@matcheesh.com

Response Targets

Safety: same day
Account help: 1 business day
General queries: 2 business days

FAQs

Common Questions

Find quick answers to the most frequently asked questions about MATCHEESH.

Click "Forgot Password" on the login page. You'll receive an email with a reset link. The link expires in 24 hours.

Accounts can be deactivated from Settings → Privacy & Account. Your profile will be hidden immediately.

We use secure transport, access controls, and privacy settings so contact details stay hidden until the right level of interest is reached.

Support Hours

Monday - Friday 9 AM - 8 PM IST
Saturday 10 AM - 6 PM IST
Sunday 10 AM - 4 PM IST
Safety reports and urgent moderation concerns are reviewed continuously, 24/7.

Support Coverage

MATCHEESH support is handled by a remote-first team focused on privacy, moderation, and account help. We route requests by topic so the right team can respond quickly.

Privacy

Moderation

Support

Still have questions?

Submit a support request and we’ll route it to the right team.

Contact Support Learn More

MATCHEESH